Privacy Policy

Rad World Travels Ltd. (‘we’, ‘us’, or ‘our’) owner of traintripz.com, values your trust. This is why we want you to be aware of how we collect, use, and disclose your information. The Privacy Policy mentioned below describes the practices that are related to the information that we collect by us when you visit our website (collectively, the “Website”), access or use our software applications that on mobile devices , or avail our booking services provided via our Website, and contact centers (the “Services”). When you visit our website, access or avail our services, you are agreeing to the terms and conditions of the below-mentioned Privacy Policy and our terms and conditions.

We request our customers to take a few minutes to read the following Privacy Policy details and contact us for any queries. Please keep a regular check on this page as our policies are subjected to change, influenced by government and airline’s policies.

Personal Information Collection:

Personal Information refers to any information which identifies you as an individual and relates you to an identifiable person. It includes:

• Name
• Postal address
• Telephone number
• Email address
• Passport number
• Credit and debit card number and related information
• Any other information that you provide while making a booking with us (e.g., your dietary preferences or health concerns). Along with that the points of departure and destinations.

In case you share any Personal Information related to someone else with us or our service providers for the services to be availed, you are required to represent that you have the permission or authority to do so. With that authority or permit, you are allowing us to further use that information according to this Privacy Policy.

How traintripz Collects Personal Information:

We collect your Personal Information in a variety of ways and share it with our Service Providers. How we do so includes:

• Through our Services: We may collect Personal Information when you subscribe for a promotion, make a booking with us or avail of our services.
• Offline: If you reach out to us via our customer care service, we may collect your Personal Information from you offline.
• From Social Media Sources: We may access your social media information via social media platforms including other third parties to the extent the applicable law permits.

How traintripz Uses Your Personal Information:

We may use Personal Information:

• For completing and fulfilling the booking made or service availed. This includes the payment process, any communication between you and our agent regarding your booking, and to provide you with our customer service if required. We also use the information on your passport to complete your travel bookings.
• For responding to any of your inquiries and fulfill your requests, or to send you our promotional newsletters.
• For sending any administrative information to you. This may include information regarding the Services and any changes that we may incorporate to our terms, conditions, and/ or policies.
• For sending across the marketing communications that might be of your interest, as permitted by applicable law.
• For us to deliver a personalized experience on the Services by and offers that are tailor-made for you.
• For business purposes including data analysis, risk analysis, and fraud prevention. It also includes our efforts to enhance, improve, or modify our Services by identifying your usage trends and determining the effectiveness of our campaigns.
• As otherwise disclosed to you upon notice or with your consent.

How Personal Information May Be Disclosed:

Your Personal Information may be disclosed or transferred to the following entities. With the exception of our corporate affiliates and service providers, these entities are not controlled by us and Personal Information disclosed to them is subject to the applicable entity’s privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any entity whose products or services you purchase using the Services:

• To our third-party travel-related suppliers, such as airlines, so that they may provide the products and services that you book or purchase using the Services.
• To third-party sponsors or operators of surveys, sweepstakes, contests, and similar promotions.
• To our third-party service providers who provide services such as website hosting, data analysis, advertising technology services, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services. The information we provide to third parties service providers is subject to confidentiality obligations and is intended to be used solely for the purpose(s) permitted thereby.
• Depending on the settings of your social media account we share the information in connection with your social activity. If you do not want your Personal Information shared via social media, please do not connect your social media account with traintripz.

Protection of Personal Information:

We take the protection of your personal information seriously and have implemented appropriate measures to safeguard it. This includes physical, electronic, and procedural safeguards to prevent unauthorized access, disclosure, or use of your personal information. We do not sell or rent your personal information to third parties.We limit access to your personal information to only those traintripz employees who need to come into contact with it to fulfill their role and enable the traintripz Services to be provided to you.

If you are purchasing travel on the traintripz Services booking platform, we may share information (including Personal Information) with the travel provider for their standard verification and fraud-detection purposes, or to a third party contracted to provide those services on the travel provider’s behalf.

Third-Party Services:

Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices or content of these websites.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Services.

Other Information traintripz May Collect:

Other Information refers to any information which is not directly revealing your specific identity or relate you to any individual. Other Information includes:

• Your browser and device information
• The information we collect through your cookies, pixel tags, and any other analytics technologies
• Your demographic information
• Any aggregated information

Updates to Privacy Policy:

We reserve the right to update this privacy policy at any time. Any changes to this policy will be posted on our website.

Contact Us:

If you have any questions or concerns about our privacy policy, please contact us at.